Artwork & Proofs

How to Send Your Artwork

At DIXIE WORKWEAR, we make ordering and customisation easy. Once you've placed your order, simply send your logo to:

📧 info@dixieworkwear.com.au

Alternatively, you can upload your artwork directly during the online ordering process.

A member of our Customer Support team will be in touch to assist with your artwork. Our in-house design team and your Account Representative will prepare a digital mockup (virtual proof) for your review. If any modifications are needed, we'll let you know.

Artwork preparation is FREE, and no production begins without your written approval of the mockup.

Best File Types for Artwork

Preferred Digital Formats

  • Adobe Illustrator® (.ai or .eps)

  • Adobe Photoshop® (.eps)

Formats That May Be Accepted

  • Corel Draw® (.cdr) (IBM-PC only, with all text converted to outlines)

  • JPEGs (.jpg)

  • PDFs (.pdf)

  • Bitmaps (.bmp)

  • TIFFs (.tif)

  • GIFs (.gif)

For best results:

  • Ensure artwork is at 300 DPI or higher

  • Files should be the same size or larger than the desired print size

No Artwork? No Problem!

Our talented design team can:

  • Create brand new artwork

  • Re-create existing artwork in a high-resolution, print-ready format

  • Provide free basic typesetting (e.g., name and message)

Just send us a sketch or description of what you’re looking for, and we’ll take care of the rest.

Unsure If Your Artwork Is Usable?

If you’re unsure about your file, send it through and we’ll review it. Ideally, artwork should be:

  • Original vector art

  • Saved in EPS format

  • With all fonts converted to outlines

We can help rework your files if needed.

PMS Colour Matching (Pantone Matching Systemâ„¢)

If your brand uses specific colours, please include PMS numbers. While exact matches can't be guaranteed due to the wide variety of materials and surfaces we print on, we’ll do our best to get as close as possible.

Artwork Approval Process

Before we proceed to production:

  • You will receive a virtual proof showing your logo’s placement on the chosen product.

  • We only begin production after your written approval of the mockup.

This step ensures you receive the branding and finish you expect.

These Trading Terms ("Terms") set out the terms and conditions upon which you may purchase products via the DIXIE WORKWEAR website or telephone. Please read the following Terms carefully before placing your order. By completing the online order form or ordering via telephone, you (the "Customer") agree to be bound by the terms and conditions below.

DIXIE WORKWEAR
ABN 29 823 794 121

Orders

Goods displayed on the DIXIE WORKWEAR website are available for purchase (subject to availability) online and over the telephone. All undecorated products are stocked in warehouses in Australia and New Zealand and are available for immediate delivery.

For decorated orders, a virtual proof will be provided and agreed upon with the Customer before production commences.

The Customer must use the online order system to place an order for products via the internet ("Online Order"). The Customer warrants that all information and data provided in the online order is accurate, complete, and up to date. The Customer must promptly inform DIXIE WORKWEAR of any changes to this information.

After an Online Order is submitted, the Customer will be contacted via telephone, fax, or email to:

Within a reasonable time after such confirmation and approval, DIXIE WORKWEAR will arrange delivery of the goods to the address in Australia nominated by the Customer ("Delivery Address").

The Customer is responsible for any costs associated with accessing the DIXIE WORKWEAR website and placing Online Orders, including internet service provider fees and telephone call charges when ordering by phone.

Pricing

All prices are listed in Australian dollars and are subject to change; however, changes will not affect orders placed prior to the change taking effect. Prices exclude Australian GST, which is calculated at checkout. Special pricing is as shown on the website.

Goods are charged at the price applicable at the time the order is submitted. Upon delivery, DIXIE WORKWEAR will issue a tax invoice specifying the total price, including delivery.

Payment Terms

DIXIE WORKWEAR accepts the following payment methods for Online and telephone orders:

Please note: cheque payments require 5 business days to clear before goods are dispatched.

Property in the goods does not transfer to the Customer until payment in full has been received. Risk in the products passes to the Customer at the time goods are delivered to the Delivery Address.

Delivery

All delivery costs are charged to the Customer.

Delivery timeframes:
up to 5 business days
up to 10 business days
3 to 15 business days

Anyone at the Delivery Address who receives the goods will be presumed to be authorised to do so. If no one is available or of appropriate age to accept delivery, DIXIE WORKWEAR may retain possession and charge an additional fee for re-delivery.